Pricing
Predictable Oracle Support Pricing
Choose the plan that fits your Oracle operations. All plans include SLA guarantees and outcome-focused support.
Starter
Perfect for small Oracle operations
€8,000/month
Start with Starter- Basic support desk Business hours
- Monthly health checks
- Standard SLA 48h response
- Email support
- Basic reporting dashboard
- Up to 2 Oracle instances
Most Popular
Pro
Most popular for mid-market companies
€12,000/month
Choose Pro- 24/7 support desk
- Automated regression testing
- Enhanced SLA (24h critical, 48h high)
- Phone + email support
- Advanced analytics dashboard
- Up to 5 Oracle instances
- Quarterly patch automation
- Monthly teach-to-fish workshops
Scale
Enterprise-grade for complex operations
€20,000/month
Scale with Enterprise- Everything in Pro
- Dedicated Oracle architect
- Premium SLA (6h critical, 24h high)
- Custom integrations
- White-glove onboarding
- Unlimited Oracle instances
- Custom reporting & dashboards
- Weekly strategic reviews
- Priority feature requests
Feature Comparison
| Feature | Starter | Pro | Scale |
|---|---|---|---|
| Support Hours | Business hours | 24/7 | 24/7 |
| Critical Response SLA | 48h | 24h | 6h |
| Regression Testing | Manual | Automated | Automated + Custom |
| Oracle Instances | Up to 2 | Up to 5 | Unlimited |
| Dedicated Architect | |||
| Quarterly Automation | |||
| Custom Integrations | Limited | Unlimited | |
| Strategic Reviews | Monthly | Weekly |
Alternative Pricing Models
Pay-Per-Use Credits
€100/credit
Perfect for seasonal workloads
- Credit never expire
- Use for any service
- Volume discounts available
- Perfect for seasonal workloads
Outcome-Based Pricing
€8k base + success fees
Risk-sharing model
- Lower upfront costs
- Aligned incentives
- Performance bonuses
- Risk-sharing model
Transparent
No Surprises. Just Honest Pricing.
- Automatic provision for mid-cycle changes
- 60-day money-back guarantee
- Transparent usage reporting
- Flexible contract terms
Secure
Your Oracle Data is Protected
- SOC 2 Type II certified
- ISO 27001 aligned
- GDPR compliant
- Data residency options
- Enterprise-grade encryption